A core part of PFT’s values, first established by Peter and Sue Fletcher, is our approach to customer service, which still drives everything we do. The PFT team are a tight-knit, friendly team who put their huge knowledge of transport and logistics to use servicing our customers’ needs.
Our team is made up of experts who have spent years working in the transport and logistics industry, either gaining experience elsewhere or by our side since 1994. They know how to size up a load of goods to give an accurate quote.
At PFT we streamline our accounts process by invoicing daily so our customers know where the spend is, and to make it easier and faster for our customers to on-charge to their own clients.
Whether it is a one-off cash sale, or you wish to create an account, one of our team will help you, or put you in touch with our resident expert to ensure you obtain the best service on offer.
Taking our customer service approach further
After the Christchurch earthquakes, we volunteered and helped a number of church and community groups relocate to their new premises, or helped with storage while repairs were completed. As our city rebuilds, we are still working with worthy organisations around Canterbury who need help with freight and transport.
At the end of the cadetship, candidates are well-schooled in the ‘PF Transport way’ of doing things – ready to start contributing to our company, and industry, in a meaningful way.